Refund policy

Return and Refund Policy
MAGIC VIBES

Last Updated: March 5, 2025

At MAGIC VIBES, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.

Returns

  • You have 30 days from the date of delivery to request a return.

  • Items must be unused, in original condition, and in their original packaging.

  • Proof of purchase (order number or receipt) is required.

  • Certain items, such as personalized products, gift cards, and final sale items, are not eligible for return.

  • If your item is damaged or defective upon arrival, please contact us immediately with photos for a replacement or refund.

How to Initiate a Return

  1. Contact our customer support at magicvibestherapy@gmail.com with your order details.

  2. We will provide return instructions and a return shipping address.

  3. Once we receive and inspect the item, we will notify you of the approval or rejection of your return.

  4. If approved, a refund or exchange will be processed within [Insert Number] days.

Refunds

  • Approved refunds will be issued to the original payment method.

  • Processing times may vary depending on your bank or payment provider.

  • Shipping costs are non-refundable, unless the return is due to our error.

Exchanges

Cancellations

  • Orders can be canceled within 24 hours of purchase, as long as they have not been shipped.

For any questions, feel free to contact us at magicvibestherapy@gmail.com. Our team at MAGIC VIBES is here to help!